About Us and Our Services

911 Senior Tech Support – In-Home Computer & Mobile Device Help makes home technology for seniors easy! We are well known throughout the Chicagoland Northern and Northwestern Suburbs for providing excellent computer and mobile device support services to our customers.

As seniors continue to embrace technology in their daily lives, there is a growing need for in-home tech support services tailored specifically for this demographic. Many seniors may struggle with setting up and troubleshooting devices such as smartphones, tablets, computers, and smart home devices. Our In-Home, On-Site and Remote tech support for seniors can provide personalized assistance to help them navigate and utilize their devices effectively.

Some of the services that our in-home tech support for seniors we offer include:

Device setup and installation: Assisting seniors with setting up new devices, connecting to Wi-Fi networks, and installing necessary software or apps.

Troubleshooting: Diagnosing and resolving technical issues with devices, including slow performance, connectivity problems, and error messages.

Training and education: Providing personalized tutorials on how to use specific features of devices or teaching basic digital literacy skills.

Security and privacy: Educating seniors on how to stay safe online, avoid scams, and protect their personal information.

Device maintenance: Performing routine maintenance tasks such as updating software, clearing storage space, and optimizing device settings.

Our In-Home, On-Site and Remote tech support and remote tech support for seniors is provided by professional technicians  who have expertise in technology and a patient approach to teaching new skills. This service can help seniors feel more confident and independent in using their devices while also providing peace of mind to their families knowing that they have reliable support available when needed.